Returns & Exchanges

Due to the perishable nature of our regeneratively raised meats and pantry staples, we do not accept physical returns; however, if your order arrives damaged or unsatisfactory, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please check your package to ensure all items are present and that products remain frozen or at a safe temperature.

• 2.
  Document Issues

  If you notice any damage to the packaging or quality concerns with the food, please take clear photos of the items and the shipping box.

• 3.
  Contact Support

  Email our team within 7 days of delivery with your order number and the photos you captured to initiate a resolution claim.

• 4.
  Resolution Process

  Our team will review your request and issue a store credit, full refund, or ship out a replacement order at no additional cost to you.